Frequently Asked Questions
Orders & Shipping
Orders are typically processed within 1–2 business days.
Once your order ships, you’ll receive a confirmation email with tracking details.
Shipping times vary by location, but most orders arrive within 3–5 business days after dispatch.
Please note that delivery times are estimates and may vary during busy periods.
As soon as your order ships, you’ll receive an email with a tracking link.
You can use this link at any time to check your delivery status.
We process orders quickly to get them to you as soon as possible.
If you need to make a change, please contact us at hello@calmalab.co as soon as you can.
Once an order has shipped, we’re unable to make changes.
If you notice an address issue, contact us immediately.
We’ll do our best to help if the order hasn’t shipped yet.
Currently, we ship within the United States.
International shipping may be added in the future.
If your tracking shows a delay or your package hasn’t arrived within the expected timeframe, please reach out to us at hello@calmalab.co, and we’ll be happy to help.
If there’s an issue with your order, contact us within 7 days of delivery and include your order number.
We’ll make it right.
Returns & exchanges
We want you to feel good about your experience with CalmaLab.
If something doesn’t feel right, you can request a return within 30 days of delivery as part of our money-back guarantee.
To start a return, simply email us at hello@calmalab.co with your order number and a brief note about your request. We’ll guide you through the next steps.
Yes.
We understand that personal care products can feel different for everyone. If the product wasn’t right for you, you’re still covered under our guarantee.
Once your return is approved, refunds are typically processed within 5–7 business days. You’ll receive a confirmation once it’s been issued.
If you purchased CalmaLab products through another retailer, their return policy will apply.
That said, you’re always welcome to reach out to us — we’re happy to help however we can.
Products & Usage
CalmaLab sprays are designed to be simple and easy to use as part of your daily routine.
Spray directly onto clean skin and gently massage if needed.
Use whenever it feels right — whether that’s in the morning, during the day, or as part of your evening wind-down.
You can use the sprays daily.
Some people prefer once a day, while others use them as needed throughout the day.
Listen to your body and adjust based on what feels best for you.
The spray can be applied to common areas such as:
- Arms
- Legs
- Shoulders
- Neck
Usage varies depending on how often you apply the spray.
With regular daily use, one bottle is typically designed to last around one month.
Ingredients & Formulas
CalmaLab products are made with clean, thoughtfully selected ingredients and minimal formulas designed for everyday use.
We focus on what’s needed — and leave out what’s not.
Our sprays are formulated with magnesium designed for topical use.
They’re created to fit naturally into daily routines and personal care rituals.
The Magnesium & Melatonin Sleep Spray includes magnesium along with melatonin and lavender, chosen to support a calming evening routine.
Yes.
We keep our formulas simple and avoid unnecessary additives.
Each ingredient is selected with intention and purpose.
Many customers with sensitive skin use our products comfortably.
That said, everyone’s skin is different — we recommend doing a small patch test before first use.
Our formulas are designed with simplicity in mind.
We avoid overpowering scents and focus on a clean, subtle experience.
Yes.
CalmaLab products are cruelty-free and made without animal-derived ingredients.
Safety & General
CalmaLab products are designed for everyday personal care and are made with thoughtfully selected ingredients.
As with any topical product, we recommend using as directed and listening to your body.
If you have a known sensitivity to any ingredient, we recommend reviewing the ingredient list carefully and performing a small patch test before use.
If you are pregnant, nursing, or have a medical condition, we recommend consulting a healthcare professional before use.
CalmaLab products are formulated for adult use.
For children, we recommend consulting a healthcare professional before use.
Skin reactions are uncommon, but everyone’s skin is different.
If irritation occurs, discontinue use and contact us if you have any concerns.
Store in a cool, dry place away from direct sunlight.
Keep out of reach of children.
No.
CalmaLab products are not intended to diagnose, treat, cure, or prevent any disease.